ProInfoNet

Author: Samantha Maloney

PRESS RELEASE: ProInfoNet Expands Consulting Leadership with New Director Appointment

Maine-based IT consulting firm continues to grow during milestone year and Portland expansion. PORTLAND, Maine (January 14, 2026) – ProInfoNet, a Maine-based IT consulting firm, has announced the recent appointment of Jon Leslie as Director of Consulting, a strategic addition that supports the company’s continued growth in consulting services and expanding client demand. The hire comes during a milestone period for ProInfoNet, which is celebrating its 30th anniversary and recently expanded its footprint with a new office in Portland, strengthening its presence across the state. In this role, Leslie works closely with ProInfoNet’s leadership and consulting teams to support the delivery and expansion of the company’s consulting services, helping organizations plan and execute complex IT initiatives. Leslie comes to ProInfoNet from Favro, where he served as Senior Vice President of Product and Solutions. He brings decades of experience in software engineering, global consulting, project management, and product implementation, and has previously held roles at organizations like Microsoft, Electronic Arts, and Hansoft. “This is an exciting time to be growing our consulting team,” said Jeff Rogers, Vice President at ProInfoNet. “As demand for IT consulting services continues to increase, bringing Jon on board strengthens our ability to support clients at scale.” This appointment also coincides with the recent addition of Connor Shaw, who joined ProInfoNet as a Consulting Analyst in January. These new additions further strengthen ProInfoNet’s consulting team as it continues to support clients across the country.

PRESS RELEASE: ProInfoNet Marks 30 Years of IT Consulting and Project Leadership

ProInfoNet celebrated 30 years in business last week, ahead of its official incorporation anniversary on December 19. Bangor, Maine (December 11, 2025) – ProInfoNet marked its 30th anniversary last week with an event on December 4 at the Hilton Garden Inn in Bangor, commemorating three decades of supporting more than 320 organizations and helping customers save over $200 million in technology, broadband, and healthcare connectivity solutions. More than 120 guests attended the celebration, including family, friends, partners, clients, and employees. “We’re proud to be a company that grew from Maine roots to supporting organizations across the country,” said Jim Rogers, founder and CEO of ProInfoNet. “From the beginning, our goal has been simple: improve lives through the creative use of technology solutions. Thirty years later, that commitment hasn’t changed.” ProInfoNet was officially incorporated on December 19, 1995. The company started out of Rogers’ home office in Maine and has since grown into a multi-state team supporting organizations across the country. ProInfoNet now has offices in Bangor and Portland to support increasing demand for hands-on technology consulting and project management. “Thirty years in, we’re just getting started,” said Jeff Rogers, Vice President of Finance and Operations. “Our focus is on smart, intentional growth: expanding our consulting team in Portland and taking on work that genuinely helps our customers and the communities they support.” As ProInfoNet enters its fourth decade, the company remains focused on serving as the trusted advisor its customers rely on to navigate complex technology and connectivity challenges. The team expects continued growth across both offices as demand for consulting services increases nationwide. About ProInfoNet ProInfoNet is a Maine-based IT consulting firm that helps businesses navigate evolving technology challenges. Leveraging 30 years of consulting experience, ProInfoNet has served over 300 companies in saving more than $200 million on their network infrastructure, healthcare connectivity, and municipal broadband projects. Whether you need assistance optimizing IT infrastructure, improving operational efficiency, or preparing for future growth, our team is committed to delivering strategic solutions that make an impact. For more information, visit https://pinonline.com.

CASE STUDY: New Hampshire’s BEAD Planning Document Assistance

Insights > Case Study Supporting New Hampshire’s BEAD Planning When the State of New Hampshire set out to prepare the planning documents required for the federal BEAD program, they partnered with Mission Broadband, ProInfoNet’s broadband consulting team, to navigate the complex process and ensure a strong submission. Learn More ABOUT THE CUSTOMER The New Hampshire Department of Business and Economic Affairs (BEA) is the state agency responsible for driving economic development and broadband expansion efforts across New Hampshire.  REGION New Hampshire COMPANY SIZE State Government INDUSTRY Public Sector Broadband KEY SERVICES Broadband Consulting KEY TEAM MEMBERS Jim Rogers Jason Gay Mark Van Loan In A Nutshell 1 The Challenge New Hampshire needed an experienced broadband consulting partner to help develop the required BEAD planning documents, including the Five-Year Action Plan, Initial Proposals, and Final Proposal. The state faced complex requirements, shifting federal guidance, and a need for coordinated input from local stakeholders. 2 The Solution Mission Broadband, ProInfoNet’s broadband consulting team, worked alongside state leaders to create a detailed work plan, analyze GIS mapping data, and document a transparent challenge process for providers and eligible entities. When NTIA issued new BEAD restructuring policy guidance, Mission Broadband helped New Hampshire update its plan to stay compliant and ensure on-time submission. 3 The Outcome The State of New Hampshire successfully completed and submitted all BEAD planning documents, which are now pending final NTIA approval. The comprehensive planning process provided a clear roadmap for broadband expansion and positioned the state to move forward confidently into program implementation. Challenges Solutions Meeting Tight Deadlines The State of New Hampshire faced tight submission deadlines for the BEAD program. Mission Broadband helped develop a structured work plan to organize tasks, milestones, and communication cadence so the project could progress efficiently from the start. Understanding NTIA Requirements The BEAD planning process involved a large number of technical and procedural requirements. Mission Broadband worked closely with BEA to interpret these guidelines, ensuring that each document reflected accurate data, addressed funding history, and met federal expectations. Adapting to a Changing Regulatory Landscape As NTIA released the new BEAD Restructuring Policy Guidance, the state needed to revise portions of its plan to remain compliant. Mission Broadband supported this process by updating documentation and coordinating revisions to keep all submissions aligned with the latest requirements. Coordinating Stakeholder Engagement Developing the BEAD plans required meaningful input from service providers, community leaders, and residents. Mission Broadband worked alongside the state to facilitate outreach and gather feedback from stakeholders across New Hampshire. Solutions Results Work Plan Development Mission Broadband worked closely with BEA to develop a detailed work plan that defined project goals and timelines. This structure created clear expectations and kept the process moving efficiently from start to finish. Comprehensive Data Analysis To ensure each plan reflected accurate information, Mission Broadband analyzed state and federal broadband data, including GIS mapping and prior funding allocations. This analysis provided the foundation for identifying unserved and underserved locations. Challenge Process Documentation Mission Broadband helped the state document their challenge process, ensuring it met NTIA requirements and provided a structured path for service providers and eligible entities to submit feedback during the BEAD planning phase. Streamlined Collaboration and Documentation A dedicated SharePoint environment was created to manage document storage, version control, and real-time collaboration. This centralized system simplified review cycles and ensured that all project materials were consistent and accessible to team members. Results Work With Us Comprehensive Planning Completed The State of New Hampshire successfully completed and submitted its Five-Year Action Plan, Initial Proposals, and Final Proposal. Each document met NTIA standards and reflected a unified, data-driven strategy for broadband expansion. Accurate & Actionable Broadband Data Through detailed mapping and data validation, the state gained a clear understanding of service gaps and investment priorities, laying the groundwork for future broadband deployment. Prepared for Program Implementation With BEAD planning now finalized and pending NTIA approval, New Hampshire is positioned to launch its next phase: distributing funds and delivering reliable broadband access to communities statewide. Read More Coverage on This Project Interested in launching a similar broadband project? Talk to Us

CASE STUDY: Supporting HOMETOWN Health Center’s New Facility in Palmyra

Insights > Case Study Supporting HOMETOWN Health Center’s New Facility in Palmyra When HOMETOWN Health Center planned its new Palmyra facility, technology was central to their vision for care delivery. With nearly a dozen vendors and a tight timeline, they turned to ProInfoNet to coordinate the process and make sure every system worked together from the start. Download the PDF ABOUT THE CUSTOMER HOMETOWN Health Center is a Federally Qualified Health Center serving over 5,253 patients across 20+ rural communities in Maine. With three locations and a fourth under construction in Palmyra, HOMETOWN Health Center provides medical, dental, behavioral health, telehealth, and community-based services. Committed to serving patients regardless of ability to pay, HOMETOWN Health Center delivers more than 18,520 visits annually, addressing provider shortages and improving access to care in underserved regions. REGION Palmyra, ME COMPANY SIZE Small Health Center INDUSTRY Healthcare KEY SERVICES Healthcare IT Project Management KEY TEAM MEMBERS Jim Rogers Jeff Rogers Jason Gay Mark Van Loan In a Nutshell 1 The Challenge When HOMETOWN Health Center planned its new Medical and Wellness Facility in Palmyra, they faced the task of coordinating IT needs across nearly a dozen vendors. To avoid missteps during construction, they sought a partner who could align every system with their patient-centered model of care. 2 The Solution ProInfoNet provided a clear roadmap and vendor coordination throughout the project. We conducted a rapid IT assessment, guided vendors to keep systems compatible, and oversaw implementation. This work created a strong technology foundation as construction advanced. 3 The Outcome With ProInfoNet’s guidance, HOMETOWN Health Center is on track to open its Palmyra facility in February 2026, fully equipped to support patient-centered care. By streamlining IT planning and aligning infrastructure during construction, we reduced the burden on leadership and helped position HOMETOWN Health Center to expand rural healthcare access. Background HOMETOWN Health Center has long participated in the New England Telehealth Consortium (NETC), a nonprofit healthcare consortium managed by ProInfoNet. Since 2017, we’ve supported HOMETOWN Health Center in securing subsidies through the Healthcare Connect Fund to strengthen network connectivity. As a member of NETC’s Executive Board, HOMETOWN Health Center had a clear view into how ProInfoNet approaches healthcare IT challenges. During a conversation between the HOMETOWN Health Center and ProInfoNet teams, HOMETOWN Health Center shared plans for a new Medical and Wellness Facility in Palmyra. Recognizing our experience with healthcare IT and project coordination, they asked for our support with IT planning for the new site. From that discussion, a new partnership formed. Our role expanded from NETC support into trusted advisor, guiding the technology foundation for HOMETOWN Health Center’s expanded services in central Maine. Reach Out to Learn More Challenges Solutions Vendor Coordination When HOMETOWN Health Center began planning its new Palmyra facility, they were working with nearly a dozen vendors, including a general contractor, architects, security providers, telecommunications partners, and medical equipment suppliers. Without a central point of IT oversight, there was a risk of systems being developed in silos. Our role provided coordination, working alongside Bowman Constructors to align technology and operational needs during construction and help the project avoid unnecessary changes later in the process. Complex Healthcare IT Requirements Designing IT for a multi-use healthcare facility requires more than standard infrastructure planning. Clinical systems, compliance needs, telehealth capabilities, and technology for wellness spaces, a full daycare, and community areas all had to integrate smoothly to support HOMETOWN Health Center’s patient-centered model of care. Finishing On Time and On Budget HOMETOWN Health Center set out to complete their new facility without delays or cost overruns. We worked alongside their team to create a unified IT roadmap, coordinating vendors and aligning systems. Our efforts helped keep the project on track and reduced the risk of future disruptions. Solutions Results Laying the IT Foundation Our team conducted a comprehensive, rapid IT assessment, identified key needs, and created a roadmap that aligned infrastructure planning with the facility’s design. This groundwork ensured every decision supported HOMETOWN Health Center’s vision for patient-centered care. A Unified Approach to Vendor Coordination With multiple vendors involved, HOMETOWN Health Center needed a partner to keep technology planning on track. ProInfoNet provided guidance, working with Bowman Constructors and vendors to ensure systems remained compatible and aligned. By offering strategic oversight, we helped the HOMETOWN Health Center team move forward with confidence. Building for Long-Term Success Our role extended beyond preparing for opening day. We designed infrastructure that could grow with HOMETOWN Health Center’s needs, trained staff, and advised leadership on hiring on-site IT support backed by our 24/7 Network Operations Center. By addressing both immediate and long-term needs, we positioned HOMETOWN Health Center to deliver high-quality care and community services well into the future. Our Approach To guide HOMETOWN Health Center through its new facility build, our team followed a phased plan that aligned IT goals with construction milestones. Phase 1January 2025Rapid IT Assessment & Roadmap Site Visits: We visited the Palmyra facility during construction to review plans, assess readiness, and identify IT needs early. IT Documentation Review: Our team reviewed network diagrams, hardware inventories, and vendor agreements to establish a clear baseline. Roadmap Creation: We developed a detailed IT roadmap outlining immediate priorities, long-term goals, and a timeline to guide decision-making as construction advanced. Phase 2February 2025Vendor Coordination Vendor Reviews: We met with key vendors to evaluate their plans and confirm alignment with technology requirements. Agreement Updates: Contracts were updated where needed to ensure compatibility and clear responsibilities. Solution Planning: We coordinated IT solutions for clinical areas, security systems, administrative offices, and community spaces. Phase 3March 2025 – PresentOngoing Project Management Weekly Check-Ins: We held standing meetings with HOMETOWN Health Center’s leadership team to track progress and address challenges. Oversight of Installations: Our team monitored vendor installations to verify alignment with the roadmap. Training and Support: We provided staff training, handled hardware support, and assisted HOMETOWN Health Center in hiring on-site IT support backed by our 24/7 Network Operations Center. Phase 1January 2025Rapid IT Assessment & Roadmap Site Visits: We